Privacy Policy

1. Overview & Commitment

At Grox Studio (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal data and creative media assets you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our video editing, motion design, and thumbnail services.

2. Information We Collect

We collect information that you directly provide to us, including:

• Contact Information: Name, business email address, phone number, and brand name.
• Project Assets: Video footage, audio tracks, brand guidelines, fonts, scripts, and editing briefs.
• Payment & Billing Data: Transaction records, invoice details, and billing addresses (payment transactions are processed via secure PCI-compliant processors).

3. How We Use Your Information

We use collected information to:

• Deliver high-quality video editing, color grading, motion graphics, and audio mixing services.
• Communicate project progress, deliver draft previews, and process revisions efficiently.
• Process payments, subscriptions, and issue invoices.
• Ensure compliance with legal obligations and safeguard against unauthorized access.

4. Confidentiality & Media Asset Security

All raw media files, uncut footage, voice recordings, and project files provided to Grox Studio remain strictly confidential. We do not sell, rent, or share your proprietary raw assets with third parties. Finished projects will only ever be displayed in our portfolio with your prior written approval.

5. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out directly at info@groxstudio.com.